Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized DoorKing dealer and certified installer
We have been selling, installing, programming and servicing DoorKing systems across North and South Carolina since 2018 — more than 8 years. Our scope covers DoorKing slide, swing and overhead gate operators, telephone and video entry systems, access-control readers, electric locks and traffic-control equipment.
- Authorized DoorKing dealer — we quote and supply genuine DoorKing equipment, licensing and subscriptions.
- Certified DoorKing installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing DoorKing installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
DoorKing equipment we supply and install
DoorKing gate operators and entry systems are among our most frequent installations and our single most common service call. These are the models we install, repair and stock parts thinking about across North and South Carolina.
9150 slide gate operator
Commercial and industrial slide operator with self-setting limits. Sizing depends on gate weight, length and cycles per day — undersizing is the usual cause of premature failure.
6050 and 6100 swing operators
Swing gate operators for commercial and residential entries. Leaf length, wind load and hinge condition drive the selection.
1837 telephone entry system
Multi-tenant telephone and directory entry for communities and commercial properties. Confirm the phone line or cellular path before install — a dead landline is the most common fault we find.
1175 barrier gate operator
Barrier arm for parking and traffic control, where you are managing vehicle flow rather than securing a perimeter.
We also install DoorKing readers, credentials and electric locks, and the loops, photo eyes and edge sensors that make a gate compliant and safe. Gate operator repair is a 24/7 emergency service for us — a stuck gate is a blocked entrance.
Product images are supplied by the manufacturer. 360 Technology Group is an authorized DoorKing dealer and certified installer. Models, finishes and availability change — the proposal names the exact part numbers for your project.
North Carolina and South Carolina planning guide
DoorKing Access Control, Gate Operator and Entry System Installation, Repair, Dealer, Reseller and Maintenance
A defensible DoorKing Access Control, Gate Operator and Entry System Installation, Repair, Dealer, Reseller and Maintenance decision starts with the facility, the people operating the system and the evidence required at acceptance. This guide separates published product-family topics from the site-specific engineering decisions that determine whether the solution is appropriate.
Gate systems fail mechanically, not electronically
DoorKing gate operators are among the most frequent installations we do and, by a distance, our most common emergency service call. That is not a criticism of the equipment. A gate operator is the only part of a security system that moves several hundred pounds of steel, hundreds of times a day, outdoors, in Carolina weather — and it is the only part that will physically block your entrance when it fails.
Almost every premature failure we are called to traces back to one of three things: an operator undersized for the gate’s weight, length or duty cycle; a gate whose hinges, rollers or track were already failing and dragged the operator down with them; or safety devices that were never commissioned properly. Sizing is not a formality — it is the decision that determines whether you get fifteen years or three.
Safety is the other half. Photo eyes, edge sensors, loops and entrapment protection are code requirements under UL 325, not options, and they are also what stops a gate closing on a vehicle or a person. We commission and test them, document the result, and will not leave a gate in service without them working.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
DoorKing Access Control, Readers and Electric Locks
Open the detailed product, design or implementation guide.
DoorKing Slide, Swing and Overhead Gate Operators
Open the detailed product, design or implementation guide.
DoorKing Entry System, Gate Operator and Access Control Product Guide
Open the detailed product, design or implementation guide.
DoorKing Telephone and Video Entry Systems
Open the detailed product, design or implementation guide.
DoorKing Traffic Control and Gate Safety Systems
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
DoorKing Entry, Access and Gate Systems
Slide, swing and barrier operators, telephone and video entry, access readers and credentials, loops, safety devices and traffic control — supplied, installed, commissioned and serviced across NC and SC.
Capabilities and decisions
The decisions that actually shape a gate quote: gate weight and length, cycles per day, power available at the gate, the communications path for entry systems, and who is responsible for the gate hardware itself.
DoorKing planning
We survey the gate before quoting the operator. Hinges, rollers, track, post condition, drainage and slope decide whether an operator will survive — a new operator on a failing gate is money spent twice.
DoorKing product guide
Operator families matched to duty: residential and light commercial through to high-cycle industrial. Sizing follows weight, length and cycles per day, not the price of the box.
Telephone and video entry
Multi-tenant directory entry for communities and commercial sites. Confirm the communications path first — a dead landline is the single most common fault we find, and cellular is usually the fix.
Gate safety and traffic control
Photo eyes, edge sensors, loops and entrapment protection are UL 325 requirements, not upgrades. We commission and document them, and we test them again at every service visit.
Existing equipment, drawings, credentials and available configuration backups.
Bring us the operator model and serial, any wiring records, the entry system programming and the credential list. Where none of that exists we document it as part of the first service call.
Required users, locations, workflows, integrations and expected growth.
Who needs through the gate, at what hours, by which method — resident, staff, contractor, delivery, emergency services — and how each is revoked. Emergency access is the part most often forgotten until it is needed.
Power, pathways, cabling, network and environmental constraints.
Gate sites are the hardest environment on any project: trenching, conduit, surge protection, grounding, standby power and lightning exposure. Carolina storms take out more gate boards than anything else.
Safety, egress, privacy, retention and organizational policy requirements.
Fire and emergency access, free egress, failure mode on power loss, and who is authorized to release the gate manually. These are decided in design and tested at acceptance, in writing.
Product support status, update path and compatible replacement options.
We confirm whether your operator and entry system are current, supported or end-of-life, and what the realistic replacement path looks like before you spend money on a repair that will not last.
Commissioning tests, administrator training and final documentation.
Full cycle testing, safety device verification, entry system programming, directory setup and training for whoever maintains the resident list — plus the documentation to do it after we leave.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for DoorKing Access Control, Gate Operator and Entry System Installation, Repair, Dealer, Reseller and Maintenance:
- Gate construction, travel, weight, duty cycle, wind exposure, mounting geometry and mechanical condition.
- Monitored entrapment protection, vehicle detection, pedestrian controls and emergency access requirements.
- Traffic volume, queue length, delivery workflow, credential use and first-responder operation.
- Branch power, grounding, surge protection, battery or solar expectations and communications pathways.
- Telephone entry, intercom, access control, license-plate and property-management integration needs.
- Preventive maintenance, manual operation, spare parts, safety testing and documented inspection ownership.
Architecture and integration review
Operator fit
Match operator type and capacity to the gate, environment, travel and expected cycles.
Entrapment protection
Design monitored safety devices as part of the operator system and test every zone.
Traffic logic
Coordinate loops, photo eyes, credentials, intercom release and anti-tailgate behavior.
Emergency operation
Document fire-service access, manual release, outages and controlled fail-safe behavior.
Site infrastructure
Confirm foundations, conduits, power, grounding, drainage, network and weather protection.
Maintenance record
Establish recurring safety checks, adjustment, lubrication, documentation and escalation.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how DoorKing Access Control, Gate Operator and Entry System Installation, Repair, Dealer, Reseller and Maintenance supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether DoorKing Access Control, Gate Operator and Entry System Installation, Repair, Dealer, Reseller and Maintenance deserves a detailed site and design review.
DoorKing owner, administrator and buyer resources
Use these DoorKing resources to connect cloud/software, entry and gate research with surveyed installation, programming, safety commissioning, maintenance and repair in North and South Carolina.
Official DoorKing software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.