Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized ButterflyMX dealer and certified installer
We have been selling, installing, programming and servicing ButterflyMX systems across North and South Carolina since 2018 — more than 8 years. Our scope covers ButterflyMX video intercom panels, access-control readers, package room, elevator and vehicle access, front desk and smart-lock integrations.
- Authorized ButterflyMX dealer — we quote and supply genuine ButterflyMX equipment, licensing and subscriptions.
- Certified ButterflyMX installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing ButterflyMX installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
ButterflyMX equipment we supply and install
ButterflyMX is built for multifamily and mixed-use property: residents let visitors in from their phones, couriers get controlled access, and the on-site team is not tied to a lobby desk. We install and service the full range across North and South Carolina.
Video Intercom Panel
The front-door panel. Residents answer on their phones wherever they are, so entry works at 7am and at midnight without staffing the lobby. Directory maintenance has to be easy for the leasing team or the system decays — that is what we train on at handover.
Access Control System
Door controllers and credentials on the same platform as the intercom, so one system covers the front door, the amenity doors and the back of house.
Keypad Reader
Keypad and reader for openings that need a code or a credential rather than a call — side doors, amenity spaces, staff entrances.
Package Room
Controlled package room with carrier access. Package theft is the single most common resident complaint, and a controlled room with a camera on the door removes most of it.
Elevator Controls
Floor-by-floor elevator access from the same credential. Needs scoping with the elevator contractor rather than assumed — that coordination is where these projects slip.
Vehicle Access Control
Gate and garage reader for resident vehicles. Pair it with a properly specified gate operator; the reader is rarely what fails.
Smart Locks
Unit and common-area smart locks on the same platform, which ends the perpetual re-keying and unreturned-key problem at turnover.
Security Cameras
Cameras that sit in the same app as the intercom and door events, so a package dispute or an after-hours entry has its clip attached.
QR Code Intercom
Time-limited QR access for guests, contractors and deliveries, issued without printing or handing over anything physical.
Everything is administered in one cloud platform. See video intercom models, access control and readers, package room, elevator and vehicle access and front desk, cameras and smart locks.
Product images are supplied by the manufacturer. 360 Technology Group is an authorized ButterflyMX dealer and certified installer. Models, finishes and availability change — the proposal names the exact part numbers for your project.
North Carolina and South Carolina planning guide
ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance
Use this ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance guide to move the discussion beyond a feature list. Compatibility, infrastructure, administration, failure behavior, testing and lifecycle ownership should be settled before equipment or subscriptions are ordered.
Start with the decision, not the catalog
360 Technology Group evaluates ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance as part of a complete intercom, visitor-entry and communications system. The recommendation should follow a field-verified problem statement, not a presumption that every published feature belongs in the project.
Discovery documents the current equipment, affected users, desired workflows, required integrations, security and privacy expectations, project constraints and measurable acceptance criteria. That evidence creates a fair basis for comparing reuse, migration and replacement.
For Carolina facilities, the scope should also account for occupied work areas, weather exposure, lightning and surge conditions, local construction coordination, network readiness, service access and the owner’s long-term administration model.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
ButterflyMX Access Control, Controllers and Readers
Open the detailed product, design or implementation guide.
ButterflyMX Front Desk, Cameras and Smart Lock Integrations
Open the detailed product, design or implementation guide.
ButterflyMX Package Room, Elevator and Vehicle Access
Open the detailed product, design or implementation guide.
ButterflyMX Video Intercom, Access Control and Property Product Guide
Open the detailed product, design or implementation guide.
ButterflyMX Video Intercom Models
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
ButterflyMX services we provide
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
ButterflyMX installation for intercoms, readers, controllers, gates, package rooms and related building access hardware
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Repair of ButterflyMX hardware, field devices, readers, intercoms and related system issues
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Dealer and reseller support for ButterflyMX products, upgrades and expansions
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Maintenance and takeover support for existing ButterflyMX properties
Connect this capability to a named user workflow and a testable result at the actual facility.
Cloud configuration, mobile access setup and resident or staff administration support
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Expansion for doors, gates, garages, elevators and visitor workflows
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
ButterflyMX product coverage
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Video Intercoms
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
QR Code Intercom
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Cloud-based access control
Connect this capability to a named user workflow and a testable result at the actual facility.
Package Room
Connect this capability to a named user workflow and a testable result at the actual facility.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance:
- Visitor, resident, employee, delivery, reception and after-hours call paths from arrival through release.
- Directory size, call routing, mobile-app use, accessibility, privacy and fallback operation.
- Door hardware, access control, cameras, elevator controls and property-management integrations.
- Audio intelligibility, camera field of view, mounting height, lighting and weather exposure.
- PoE, network, cellular, cloud subscription, tenant onboarding and administrator-account requirements.
- Acceptance scenarios for unanswered calls, outages, revoked users, emergency access and directory changes.
Architecture and integration review
Arrival experience
Map how each visitor type is identified, routed, approved and admitted.
Call resilience
Define alternate destinations and local behavior when a person, app, network or cloud service is unavailable.
Release control
Coordinate unlocking, elevator access, video verification and event logging as one workflow.
Directory ownership
Assign tenant, resident, employee and contact-list maintenance to a named role.
Accessibility
Review mounting, visual and audible feedback, call controls and user assistance requirements.
Operational handoff
Test real calls and leave administrators with documented enrollment and support procedures.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether ButterflyMX Access Control, Video Intercom and Property Access Installation, Repair, Dealer, Reseller and Maintenance deserves a detailed site and design review.
ButterflyMX owner, administrator and buyer resources
Use these ButterflyMX guides to connect app, visitor, pricing and integration research with surveyed design, installation, commissioning, maintenance and support in North and South Carolina.
Official ButterflyMX software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.