Authorized dealer · Certified installers · Charlotte, NC headquarters
Authorized dealer and certified installers — North and South Carolina
360 Technology Group is an authorized dealer and certified installer for the manufacturers we represent, and has been installing government facility security cameras, access control and intercom systems across North and South Carolina since 2018 — more than 8 years.
- Authorized dealer — genuine equipment, licensing and manufacturer support entitlement.
- Certified installers — factory-trained technicians handle the cabling, mounting, power, programming and commissioning.
- Repair, service and takeover — we maintain, repair, upgrade and take over existing systems.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Government facility security — North & South Carolina
Government building security systems in the Carolinas
360 Technology Group installs and services access control, video surveillance, intercom and alarm systems for municipal, county and state facilities across North and South Carolina — city halls, courthouses, administrative buildings, public works yards, water and utility sites, libraries, community centers and detention-adjacent offices.
Public lobby, private everything else
Government buildings must remain genuinely open to the public while protecting staff areas, records, evidence, IT rooms and cash handling. The design problem is the boundary: where the public zone ends, how it is enforced after hours, and how a member of the public reaches a service counter without reaching an office corridor.
Council chambers and public meetings
Meeting spaces have their own pattern — heavy use on specific evenings, public recording obligations, occasional heated attendance, and a need to secure the rest of the building while the chamber is open. Zone-based scheduling handles this cleanly.
Records, evidence and retention
Public records law and evidence handling both bear on video retention, on who may access footage and on how a release is logged. Retention should be set deliberately to a written policy, because both over-retention and under-retention create real exposure.
Procurement and specification
Public work usually arrives as a bid, a cooperative purchasing contract or a written specification. We are used to responding to a spec, to documenting equivalency when a named product is discontinued, and to providing the submittals, O&M manuals and closeout documentation the contract requires.
Remote and unstaffed sites
Pump stations, tower sites, salt sheds and public works yards are unstaffed, often have poor connectivity, and are where copper and equipment theft actually happens. These need cellular communication, local recording, gate control and solar or long-battery designs.
Sourcing restrictions
Some federally funded and public-safety projects restrict specific manufacturers. We will tell you where a proposed product sits against those restrictions before it is specified, rather than after the equipment is on site.
Documentation is part of the deliverable
On public work the closeout package is not an afterthought — it is frequently what release of final payment depends on. We provide as-built drawings, device and door schedules, IP and credential inventories, test results, warranty documentation, administrator training records and a written support path. The next administrator, three years from now, should be able to understand the system from the documents alone.
Related: access control, camera installation, structured cabling, law enforcement facilities.
Common questions
Can you work from an engineer’s specification?
Yes. We bid to written specifications and drawings, provide submittals for approval, and document any proposed equivalency with the reason — usually a discontinued part rather than a preference.
Do you handle multiple buildings on one system?
Yes. Campus and multi-building deployments with a single credential, shared schedules and one place to run an audit report are common in county and municipal work.
What about buildings with no reliable network?
Remote sites can run on cellular with local recording and buffered event storage, so an outage delays reporting rather than losing it. We test the failure case at acceptance.
Talk to us about your facility
Send the facility, the funding or procurement route and any written specification. We will survey, respond to the spec and provide the submittal and closeout documentation your contract requires.
Request a site survey Call 704-726-4254
Charlotte, NC headquarters · every city in North and South Carolina · 24/7 emergency service by on-call technicians.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
Government Security Systems Installers
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Security System Audit
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Government Video Surveillance
Document who configures, tests, administers and supports this function after the project is accepted.
Government Alarm Systems
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Government Access Control Systems
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Operational priority
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Site variation
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Shared infrastructure
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Phasing
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Governance
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Repeatable closeout
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for Government:
- Business-critical workflows, operating hours, occupancy, public areas and after-hours use.
- Current network, cabling, video, access, alarm, audiovisual and software-system inventory.
- Guest, employee, contractor, device and operational traffic or permission boundaries.
- Multi-site standards, local exceptions, construction phasing and business-continuity constraints.
- Privacy, retention, safety, accessibility, cybersecurity and organizational policy requirements.
- Acceptance tests, training, documentation, monitoring and accountable lifecycle ownership.
Architecture and integration review
Operational priority
Rank the business processes and safety outcomes the project must protect.
Site variation
Separate portfolio standards from conditions that genuinely differ at each property.
Shared infrastructure
Coordinate cabling, network, identity, power and pathways across system disciplines.
Phasing
Plan work windows, temporary operation, cutover and communication around occupied facilities.
Governance
Assign access, evidence, accounts, updates, retention and change-control responsibilities.
Repeatable closeout
Use consistent testing, labels, drawings, training and support records across sites.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how Government supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether Government deserves a detailed site and design review.