Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Hanwha Vision dealer and certified installer
We have been selling, installing, programming and servicing Hanwha Vision systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Hanwha Vision AI cameras, multisensor and PTZ models, SolidEDGE, WAVE VMS, Wisenet Viewer and NVR recording.
- Authorized Hanwha Vision dealer — we quote and supply genuine Hanwha Vision equipment, licensing and subscriptions.
- Certified Hanwha Vision installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Hanwha Vision installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Hanwha Vision equipment we supply and install
Hanwha Vision (formerly Samsung Techwin) is where we go for strong image quality per dollar and a genuinely broad range — and, for public-sector work, for NDAA-compliant cameras. We are an authorized dealer and certified installer covering North and South Carolina.
QND-8080R Dome
5MP indoor dome with motorized varifocal lens and IR. The motorized lens matters at install: the field of view is set and refocused from software instead of on a ladder.
QNO-8080R Bullet
The 5MP bullet equivalent for exterior runs, with the same motorized varifocal convenience.
XND-9083RV Dome
4K indoor vandal-resistant dome with AI analytics on the camera. Use where you need to identify a face rather than observe a scene.
XNV-9083R Dome
The 4K outdoor vandal dome with IR — entrances, loading areas and exposed positions that get knocked.
PNM-9084RQZ1 Multi-Sensor
Four 2MP sensors, multi-directional with PTRZ so each head is aimed and zoomed remotely after installation. One mount, one drop, four independently aimed views — excellent over an intersection or a yard corner.
XNP-C9310R PTZ
4K PTZ with 31x zoom, AI-assisted focus and IR. For large sites where an operator or an automated tour has to reach across a yard.
XNB-9002 Box Camera
4K box camera taking interchangeable lenses — the answer when the shot is unusual and no fixed-lens camera will frame it.
Recording and viewing on Wisenet WAVE or on Milestone XProtect and other ONVIF platforms. See also Hanwha AI cameras, multisensor and PTZ.
Product images are supplied by the manufacturer. 360 Technology Group is an authorized Hanwha Vision dealer and certified installer. Models, finishes and availability change — the proposal names the exact part numbers for your project.
North Carolina and South Carolina planning guide
Hanwha
Use this Hanwha guide to move the discussion beyond a feature list. Compatibility, infrastructure, administration, failure behavior, testing and lifecycle ownership should be settled before equipment or subscriptions are ordered.
Start with the decision, not the catalog
360 Technology Group evaluates Hanwha as part of a complete video-surveillance and evidence-management system. The recommendation should follow a field-verified problem statement, not a presumption that every published feature belongs in the project.
Discovery documents the current equipment, affected users, desired workflows, required integrations, security and privacy expectations, project constraints and measurable acceptance criteria. That evidence creates a fair basis for comparing reuse, migration and replacement.
For Carolina facilities, the scope should also account for occupied work areas, weather exposure, lightning and surge conditions, local construction coordination, network readiness, service access and the owner’s long-term administration model.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
Hanwha Vision AI Cameras, Multisensor and PTZ
Open the detailed product, design or implementation guide.
Hanwha Vision Product Catalog
Open the detailed product, design or implementation guide.
Hanwha WAVE VMS, NVR and Recording Storage
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
Hanwha Security System Installers
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Hanwha Security Camerasn
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Hanwha Security Smart Viewer
Document who configures, tests, administers and supports this function after the project is accepted.
Hanwha Analytics
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Who Should Use Hanwha Security Cameras?
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Image objective
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Recording architecture
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Network design
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Analytics use
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Privacy and evidence
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Lifecycle support
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for Hanwha:
- Scene objectives for every camera, including identification detail, direction of travel and operating hours.
- Day, night, backlight, glare, weather, vibration, privacy and mounting conditions at each location.
- Retention period, recording mode, resolution, frame rate, failover and export requirements.
- PoE load, switching, uplinks, bandwidth, storage, remote access and network-security constraints.
- VMS, analytics, access control, alarm, intercom and third-party integration expectations.
- User permissions, evidence handling, health monitoring, software support and replacement planning.
Architecture and integration review
Image objective
Specify the event and visual detail the camera must capture instead of selecting resolution in isolation.
Recording architecture
Calculate storage, retention, failover and export needs for the complete camera count.
Network design
Validate PoE, bandwidth, segmentation, time services, remote access and monitoring with IT.
Analytics use
Connect each analytic to a response workflow and test it under representative site conditions.
Privacy and evidence
Document viewing rights, exports, retention, audit history and applicable organizational policy.
Lifecycle support
Track model status, firmware, VMS compatibility, licenses, warranties and replacement options.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how Hanwha supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether Hanwha deserves a detailed site and design review.
Hanwha Vision owner, administrator and buyer resources
Use these Hanwha Vision guides to connect WAVE, Viewer, Device Manager, camera, AI and SolidEDGE research with installation, commissioning, maintenance and support in the Carolinas.
Official Hanwha Vision software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.