Authorized dealer · Certified installers · Charlotte, NC headquarters
Authorized dealer and certified installers — North and South Carolina
360 Technology Group is an authorized dealer and certified installer for the manufacturers we represent, and has been installing public safety and law enforcement security systems across North and South Carolina since 2018 — more than 8 years.
- Authorized dealer — genuine equipment, licensing and manufacturer support entitlement.
- Certified installers — factory-trained technicians handle the cabling, mounting, power, programming and commissioning.
- Repair, service and takeover — we maintain, repair, upgrade and take over existing systems.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Law enforcement and public safety — North & South Carolina
Security systems for law enforcement and public safety facilities
Police departments, sheriff’s offices, fire stations, EMS bases and emergency operations centers have security requirements that ordinary commercial buildings do not: evidence that must be provably controlled, secure areas within an already secure building, and a duty to keep operating during exactly the conditions that take other buildings offline. 360 Technology Group installs and services access control, video, intercom and alarm systems for public safety facilities across North and South Carolina.
Evidence rooms and chain of custody
An evidence room is the highest-consequence door in the building. Personal credentials only, dual-credential entry where policy requires it, an audit trail that is retained as a record, and camera coverage of the door and the transfer point. The system has to survive being cited in court.
Sally ports and controlled transfer
Vehicle sally ports, interview room corridors and holding-area doors need interlocks so two doors are never open at once, plus intercom and camera coverage at every controlled point.
Public counter versus secure interior
A public lobby with a counter, a hardened boundary behind it, and controlled movement from there inward. Ballistic considerations at the counter are an architectural matter, but the door control and intercom at that boundary are ours.
Operational continuity
These buildings must work during storms and outages. UPS and generator coordination, cellular backup for alarm communication, and a documented and tested behavior for every controlled door during a power failure are non-negotiable rather than optional.
Fleet, fuel and secure parking
Vehicle compounds, fuel points and equipment storage need gate control and coverage. Take-home fleet and shift changes mean gates that cycle constantly and must be specified for that duty.
Sourcing and interoperability
Public safety procurement frequently restricts certain manufacturers and may require interoperability with county or state systems. We will confirm where a proposed product sits against those requirements before it is specified.
Working in a facility that cannot go offline
Public safety buildings are staffed continuously and cannot lose a controlled door, an evidence room or a dispatch function while work proceeds. We phase around shift changes, keep every affected door secured by temporary means during cutover, do disruptive work in agreed windows and coordinate with the facility commander rather than the building schedule. Background checks for technicians working in secure areas are expected and arranged in advance.
Related: government facilities, access control, camera installation.
Common questions
Can you meet evidence-room audit requirements?
Yes. Personal credentials, dual-credential entry where required, retained audit reporting and dedicated camera coverage of the door and transfer point are standard scope for us on these projects.
Do your technicians pass background checks?
Yes, and we arrange them in advance for work in secure areas. Tell us the requirement during the survey so it does not delay the schedule.
Can you tie our facility into a county or regional system?
Where the platforms support it. We confirm the specific interoperability and version before it is part of a proposal rather than assuming a shared badge will work.
Talk to us about your facility
Tell us the facility, which areas are controlled and what your evidence and continuity requirements are. We will survey and phase the work around continuous operations.
Request a site survey Call 704-726-4254
Charlotte, NC headquarters · every city in North and South Carolina · 24/7 emergency service by on-call technicians.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
Law Enforcement Security
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Law Enforcement Security Systems
Document who configures, tests, administers and supports this function after the project is accepted.
Law Enforcement Security Cameras
Connect this capability to a named user workflow and a testable result at the actual facility.
Access Control for Law Enforcement
Connect this capability to a named user workflow and a testable result at the actual facility.
Alarm Systems for Law Enforcement
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Operational priority
Connect this capability to a named user workflow and a testable result at the actual facility.
Site variation
Document who configures, tests, administers and supports this function after the project is accepted.
Shared infrastructure
Document who configures, tests, administers and supports this function after the project is accepted.
Phasing
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Governance
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Repeatable closeout
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for Law Enforcement:
- Business-critical workflows, operating hours, occupancy, public areas and after-hours use.
- Current network, cabling, video, access, alarm, audiovisual and software-system inventory.
- Guest, employee, contractor, device and operational traffic or permission boundaries.
- Multi-site standards, local exceptions, construction phasing and business-continuity constraints.
- Privacy, retention, safety, accessibility, cybersecurity and organizational policy requirements.
- Acceptance tests, training, documentation, monitoring and accountable lifecycle ownership.
Architecture and integration review
Operational priority
Rank the business processes and safety outcomes the project must protect.
Site variation
Separate portfolio standards from conditions that genuinely differ at each property.
Shared infrastructure
Coordinate cabling, network, identity, power and pathways across system disciplines.
Phasing
Plan work windows, temporary operation, cutover and communication around occupied facilities.
Governance
Assign access, evidence, accounts, updates, retention and change-control responsibilities.
Repeatable closeout
Use consistent testing, labels, drawings, training and support records across sites.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how Law Enforcement supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether Law Enforcement deserves a detailed site and design review.