360 Technology Group — Charlotte, North Carolina headquarters
360 Technology Group is a commercial security and low-voltage systems integrator headquartered in Charlotte, North Carolina. We install, program, repair and maintain access control, security cameras, intercom and entry systems, alarms, gate operators and structured cabling. Every project in North Carolina and South Carolina is coordinated and dispatched from this office.
Address: 6201 Fairview Rd, Charlotte, North Carolina 28210, USA
Phone: 704-726-4254 · Email: Sales@360TechnologyGroup.com
Office hours: Monday–Friday, 8:00 am – 5:00 pm. Visitors welcome during business hours.
Emergency service: 24 hours a day, 7 days a week, by on-call service technicians.
Service area: every city in North Carolina and South Carolina.
Find the Charlotte office
The office sits in the SouthPark area of Charlotte, off Fairview Road. Charlotte, Matthews, Mint Hill, Pineville, Huntersville, Cornelius, Davidson, Concord, Kannapolis, Gastonia, Monroe, Indian Trail, Waxhaw, Mooresville, Rock Hill and Fort Mill are all inside our routine same-region dispatch area.
How work is scheduled and dispatched
- Office hours: Monday to Friday, 8:00 am – 5:00 pm. Clients are welcome to visit the Charlotte office during regular business hours.
- Emergency service: 24 hours a day, 7 days a week. Emergency repairs and after-hours service calls are handled by our on-call service technicians.
- Crews and trucks are dispatched from the Charlotte office to sites across North and South Carolina. Vehicles are stocked for access control, camera, intercom, gate and low-voltage work.
- Site survey first on unfamiliar buildings. We verify door and frame conditions, existing panels and readers, cable routes, power, network and fire-alarm interfaces before quoting.
- Service takeovers accepted. We repair, maintain and expand systems we did not originally install, including systems left behind by another contractor.
What we install and service
Access control
Commercial door access systems, card and key-fob entry, keypads, mobile credentials, electric strikes, magnetic locks, request-to-exit devices, door-position switches, panel replacement and cloud migration.
Security cameras
Commercial camera systems, NVR and cloud video, parking-lot and perimeter coverage, license plate cameras, video management software, retention planning and incident export.
Intercom and entry
IP video intercom, door stations, multi-tenant entry panels, package rooms, elevator and gate call routing, and visitor management.
Alarms and intrusion
Commercial burglar and intrusion alarm panels, sensors, communicators, monitoring hand-off and integration with access control and video.
Low voltage and cabling
Structured cabling, fiber, voice and data, certified testing, cabling for cameras and readers, PoE switching and equipment-room build-out.
Gates and entrance systems
Slide, swing and barrier gate operators, telephone and video entry, loops and safety devices, turnstiles, speed gates and automatic doors.
Brands we are an authorized dealer and certified installer for
360 Technology Group is an authorized dealer and certified installer for every manufacturer listed on this site. We supply genuine equipment and licensing, install and commission it, and service it afterwards. Select a manufacturer to see the equipment we install, the software we configure and the service we provide.
Why Carolina facilities hire us
- We are the dealer and the installer. The same company quotes the equipment, pulls the cable, hangs the hardware, programs the software and comes back when something fails. There is no hand-off to a subcontractor you have never met.
- Proven project range. Our work runs from a single door or a handful of cameras to multi-building systems with several hundred doors.
- We answer the phone after hours. A door that will not unlock, a reader that is dead or a recorder that has stopped recording is an emergency; on-call technicians cover nights and weekends.
- Occupied buildings are normal for us. Schools, hospitals, hotels, warehouses and offices stay open while we phase the work.
- You get documentation. Opening schedules, panel and device schedules, credential workflows, as-built records and administrator training at turnover.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
Service Areas in North and South Carolina
Open the detailed product, design or implementation guide.
North Carolina Service Areas
Open the detailed product, design or implementation guide.
South Carolina Service Areas
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
Headquarters and regional coordination
Document who configures, tests, administers and supports this function after the project is accepted.
Project coordination
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Multi-site work
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
What is coordinated from Charlotte
Document who configures, tests, administers and supports this function after the project is accepted.
Information that improves the first project review
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Facility addresses and the number of sites
Document who configures, tests, administers and supports this function after the project is accepted.
System type, current platform and known model numbers
Document who configures, tests, administers and supports this function after the project is accepted.
Approximate door, camera, intercom, alarm, cable or device counts
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Required integrations, retention, credentials and administrator workflows
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Target schedule, active construction phases and occupied-space restrictions
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
IT, cybersecurity, network, power and remote-access requirements
Document who configures, tests, administers and supports this function after the project is accepted.
How service-area decisions are made
Document who configures, tests, administers and supports this function after the project is accepted.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for Charlotte Headquarters:
- Operating problem, affected users, existing equipment, site conditions and measurable acceptance criteria.
- Drawings, device counts, locations, schedules, standards and known project constraints.
- Power, cabling, pathways, network, cybersecurity and other-trade responsibilities.
- Integration, licensing, warranty, product-status and long-term support requirements.
- Normal operation, outages, recovery, exception handling and administrator ownership.
- Testing, training, configuration records, as-built information and service expectations.
Architecture and integration review
Requirements
Tie every proposed component or service to a written operating need.
Existing conditions
Verify reusable assets, limitations and dependencies before procurement.
Coordination
Assign power, network, pathways, access, configuration and trade responsibilities.
Lifecycle
Compare supportability, interoperability, licensing and replacement—not first cost alone.
Acceptance
Test normal, failure and recovery conditions against agreed outcomes.
Handoff
Deliver training, records, backups, labels, diagrams and support contacts.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how Charlotte Headquarters supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether Charlotte Headquarters deserves a detailed site and design review.