Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized DoorKing dealer and certified installer
We have been selling, installing, programming and servicing DoorKing systems across North and South Carolina since 2018 — more than 8 years. Our scope covers DoorKing slide, swing and overhead gate operators, telephone and video entry systems, access-control readers, electric locks and traffic-control equipment.
- Authorized DoorKing dealer — we quote and supply genuine DoorKing equipment, licensing and subscriptions.
- Certified DoorKing installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing DoorKing installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
DKS administrator and owner guide
DoorKing Cloud Account Manager, software, manuals and support
Identify the exact DKS entry-system model, board generation, connection service and programming method before changing accounts, schedules, device codes, elevators or access points.
Cloud versus desktop programming
1830 Series Cloud Account Manager
Browser-based management for supported 1830 Series entry/access systems. DoorKing lists accounts, permission levels, card/transmitter numbers, hold-open zones, holidays and elevator functions among the available workflows.
Windows Remote Account Manager
DoorKing provides desktop software for supported 1833, 1834, 1835, 1837 and 1838 systems. Confirm board, connection method, PC requirements, database custody and current official package before use.
DoorKing states that DKS Cloud works with 1830-series entry systems but not old 4E boards in 1815/1817 systems, and that supported connections differ from modem-to-modem, RS-232 and manually configured LAN/WAN connections. A takeover survey must identify both hardware and communications.
Prepare a support request
- Record model, serial/board label, revision date range, connection device and service status.
- Export or securely back up the account database and record current programming software.
- Describe the failed workflow: calls, relay, code, card, transmitter, directory, schedule, elevator or remote connection.
- Test power, grounding, phone/VoIP/cellular/IP path, antenna/signal and field wiring before changing software.
- Use the manual for the exact production period and retain before/after acceptance results.
DoorKing programming, repair and maintenance
We install, program, modernize, maintain and repair DoorKing entry, access and gate systems, including field devices, connections, databases, credentials and operator interfaces.