Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Nexkey dealer and certified installer
We have been selling, installing, programming and servicing Nexkey systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Nexkey Core, Solo and controller hardware, mobile keys and web portal administration.
- Authorized Nexkey dealer — we quote and supply genuine Nexkey equipment, licensing and subscriptions.
- Certified Nexkey installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Nexkey installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Installation, service, maintenance and support
Nexkey Core, Solo and Controller: Specifications, Pricing and Installer Guide
Nexkey offers three different door approaches: Core replaces compatible lock cylinders, Solo is a battery-powered smart strike, and Controller connects compatible electrified hardware to the Nexkey platform. The right choice follows the opening and operational workflow.
We install, configure, service, maintain and support Nexkey products and systems. Work can include survey, engineering, procurement, field installation, software setup, commissioning, troubleshooting, repair, upgrades, administrator training and lifecycle planning.
Nexkey hardware selection and installed cost: decisions before procurement
Core smart cylinder
Evaluate cylinder/lock compatibility, dimensions, key override or fallback, battery access, traffic, mobile range, interior/exterior conditions and who maintains the opening.
Solo smart strike
Confirm cylindrical or mortise-without-deadbolt compatibility, wood/metal frame, latch geometry, preload, dimensions, battery access and the published mobile-device requirements.
Controller for electrified hardware
Map power, lock type/current, inputs/outputs, REX/DPS, fire/emergency interface, Wi-Fi for remote features, enclosure and service access.
Scope the complete installed system
| Planning area | What to verify |
|---|---|
| Installed price | Device, lock/strike/door preparation, power and wiring where required, Wi-Fi/network work, labor, subscription/service terms, training and spares. |
| Compatibility | Door/frame, lockset/cylinder, latch/deadbolt, handing, egress/fire, environment, dimensions, trim and manual fallback. |
| Mobile operation | Supported phone/watch, OS and internet, Bluetooth range, administrator/user onboarding, temporary access and phone replacement. |
| Lifecycle | Battery or power, alignment, firmware/app, account ownership, audit events, Wi-Fi health, spare components, warranty and support. |
Installation, upgrade and acceptance workflow
- Survey each opening, door and frame construction, existing lock/closer, egress, fire interface, accessibility, power, pathways and network before selecting hardware.
- Inventory the exact software, version, license or tenant owner, panels, hubs, locks, readers, credentials, firmware, integrations and administrator-recovery path.
- Confirm current manufacturer compatibility and documentation; prepare a model-specific bill of materials, wiring plan and responsibility matrix.
- Install and configure power, network, controllers or hubs, locks, readers, sensors, schedules, holidays, roles, credentials, alerts and approved integrations.
- Test authorized, denied, held, forced, request-to-exit, fire-release, communication-loss, power-loss and recovery behavior at every affected opening.
- Deliver as-builts, device/version records, account and license ownership, acceptance results, administrator training and a preventive-maintenance plan.
Common buyer and administrator questions
What is the difference between Core, Solo and Controller?
Core is a smart-cylinder approach, Solo is a readerless smart strike, and Controller brings compatible electrified locking hardware into the platform.
What are Solo’s published device requirements?
Nexkey currently lists iOS 14 or later and Android 9 or later, with mobile/Apple Watch credentials; verify current details before procurement.
How much does Nexkey cost per door?
Cost depends on the selected device, door preparation, electrified hardware/power, subscriptions, Wi-Fi, labor and ongoing support. A surveyed installed quote is more useful than a hardware-only figure.
Do you install and maintain Nexkey?
Yes. We can survey compatibility, install supported devices, configure the platform, train administrators and service the door, device and connectivity path.
Official manufacturer resources
Use manufacturer-controlled pages for current manuals, software, firmware, compatibility and release information. We link to those portals and do not host firmware locally.
Nexkey installation, maintenance, service and support
We survey, supply, install, configure, commission, maintain and troubleshoot supported Nexkey Core, Solo and Controller systems, including door preparation, electrified hardware, mobile access and operational handoff.