Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized LTS dealer and certified installer
We have been selling, installing, programming and servicing LTS systems across North and South Carolina since 2018 — more than 8 years. Our scope covers LTS Platinum network cameras, PTZ and LPR models, NVR, DVR and VMS storage, LTS Connect and NVMS software.
- Authorized LTS dealer — we quote and supply genuine LTS equipment, licensing and subscriptions.
- Certified LTS installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing LTS installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
LTS system administration and lifecycle
LTS Connect, NVMS, X-VMS, downloads and firmware guide
Identify the product series before choosing software. LTS publishes different clients, mobile apps, discovery tools, players and firmware for Platinum, Pro-X, Pro-VS, Sapphire and other product families.
Current software families
Platinum
LTS’s current download table lists NVMS V3 as a Platinum CMS client, NVMS7000 for supported Mac recorder/camera workflows, LTS Connect for mobile video/access/intercom management and model-specific utilities.
X-VMS and Pro-X
X-VMS is listed as licensed server/client software with version/upgrade conditions. Pro-X uses its own X-Station client, X-Portal discovery and Pro-X Next mobile path. Verify licenses and system requirements.
Pro-VS, Sapphire and legacy
LTS publishes series-specific player, discovery/configuration and mobile applications. A familiar app name from an older recorder may not be the supported choice for a new device.
Before adding a recorder or camera
| Item | Record |
|---|---|
| Device identity | Exact model, serial, series, hardware/region, current firmware/build, IP/MAC and purchase/support channel. |
| Account/remote | Owner email/account, sharing, verification/encryption, recovery, DDNS/P2P/VPN method and mobile users. |
| Client/VMS | Software name/version, OS, database/server, licenses, device count, users, maps/events and export/player. |
| Recording | Channels, streams, codec/FPS/resolution, schedule, drives/health, retention, time/NTP and evidence policy. |
Controlled firmware and software update
- Use the official LTS downloads page and select the exact product series/model.
- Read the current notes and confirm intermediate versions, dependencies and client/app compatibility.
- Export supported configuration and document recording, users, network, events and integrations.
- Provide stable power/network and a maintenance window; never interrupt a firmware transfer or reboot.
- Verify live/playback, recording, storage, analytics, alarms, remote/mobile, export and time after change.
- Record versions and acceptance results; keep a supported recovery plan until the change is accepted.
LTS software, firmware, maintenance and repair
We identify installed LTS series, configure official client/mobile/VMS workflows, secure account ownership, stage authorized updates, troubleshoot cameras/recorders/storage and provide ongoing service.