Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Dahua dealer and certified installer
We have been selling, installing, programming and servicing Dahua systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Dahua WizSense and WizMind cameras, NVRs, thermal imaging, DSS, SmartPSS and DMSS software.
- Authorized Dahua dealer — we quote and supply genuine Dahua equipment, licensing and subscriptions.
- Certified Dahua installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Dahua installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Installation, service, maintenance and support
Dahua Cameras, NVR, WizSense, WizMind, Pricing and Installer Guide
A Dahua camera/NVR project should be designed around required evidence and operational response. Select lens, image performance, analytics, recorder/VMS, storage, network and lifecycle support together rather than buying by megapixels or channel count alone.
We install, configure, service, maintain and support Dahua products and systems. Our scope can include survey, engineering, authorized procurement, field installation, software setup, commissioning, training, troubleshooting, repair and lifecycle planning.
Camera, recorder and analytics system design: owner and buyer decisions
Camera and scene
Define overview, recognition, identification, plate or perimeter outcome; then select lens/FOV, pixels on target, WDR/low light, illumination, housing/mount, audio/I/O and cybersecurity.
NVR and storage
Size channels, incoming/recording bandwidth, PoE, codec/resolution/FPS, continuous/event schedule, drive bays/RAID where supported, retention, display and export workload.
WizSense and WizMind
Translate the desired person/vehicle, perimeter, face, plate or other analytic into exact model support, installation conditions, calibration, licenses, privacy and representative acceptance tests.
Scope the complete system
| Planning area | What to verify |
|---|---|
| Installed price | Cameras/lenses/mounts, NVR/server, drives, VMS licenses, switches/PoE, UPS, rack, monitor/workstation, cable/fiber, lifts and labor. |
| Performance | Evidence target, day/night conditions, FOV, bitrate, network/PoE, retention, client load, analytics and alarm response. |
| Cybersecurity | Supported lifecycle, official firmware, unique credentials, roles, network segmentation, certificates, remote-access method, time and audit. |
| Lifecycle | Cleaning/aiming, storage health, recording/export proof, analytics review, official update assessment, spares, warranty and response. |
Installation, upgrade and acceptance workflow
- Survey scenes, evidence goals, lighting, retention, bandwidth, network, power, mounting and operator workflows before selecting cameras or architecture.
- Inventory exact camera, gateway, recorder, server, software, firmware, storage, licenses, accounts, integrations and current health.
- Use current official compatibility and download resources; preserve configuration and evidence obligations before an upgrade or migration.
- Install and secure devices, network, storage and accounts; configure time, streams, recording, analytics, alarms, users and remote access.
- Validate day/night images, recording, retention, search, playback, export, analytics, notifications, outage behavior and administrator recovery.
- Document models, versions, IP/network, settings, licenses, retention evidence, training, spares and recurring health/maintenance tasks.
Dahua installation, maintenance, service and support
We supply, install, configure, integrate, maintain and repair supported Dahua cameras, NVRs, storage, network infrastructure and software, including analytics tuning, evidence workflows and documented acceptance.