Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized LenelS2 dealer and certified installer
We have been selling, installing, programming and servicing LenelS2 systems across North and South Carolina since 2018 — more than 8 years. Our scope covers LenelS2 OnGuard and OnGuard Cloud, NetBox and NetBox Nodes, M-Series controllers, BlueDiamond readers and mobile credentials.
- Authorized LenelS2 dealer — we quote and supply genuine LenelS2 equipment, licensing and subscriptions.
- Certified LenelS2 installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing LenelS2 installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Installation, service, maintenance and support
LenelS2 OnGuard, NetBox and Elements: Login, Downloads and Migration Guide
LenelS2 uses different authenticated portals and support paths for OnGuard, the NetBox ecosystem and Elements. Identify the installed platform, version, license/tenant owner and authorized VAR relationship before requesting software or planning migration.
We install, configure, service, maintain and support LenelS2 products and systems. Our scope can include survey, engineering, authorized procurement, field installation, software setup, commissioning, training, troubleshooting, repair and lifecycle planning.
Enterprise platform selection and lifecycle: owner and buyer decisions
OnGuard and OnGuard Cloud
Enterprise access architecture with on-premises or single-tenant SaaS options. Inventory application/database servers, clients, panels, licenses, integrations, customizations and supported upgrade sequence.
NetBox ecosystem
Browser-based appliance or virtualized access and event monitoring with Nodes and optional video/unified clients. Confirm appliance/version, portals, capacity, backups and support entitlement.
Elements
Native cloud access/video option for supported applications and remote sites. Define tenant, subscriptions, gateway/hardware support, cloud ownership and any OnGuard connector or transition plan.
Scope the complete system
| Planning area | What to verify |
|---|---|
| Official access | Platform-specific portal, customer/VAR entitlement, system ID, licenses/subscription, support contacts, training and software access. |
| Software baseline | Edition/version, servers/appliance, OS/database, patches, clients, backups, custom reports, integrations and hardening. |
| Hardware | Panels/Nodes, downstream modules, readers/credentials, firmware, communication, enclosures/power and supported target platform. |
| Migration | Business requirements, data mapping, cardholders/access levels, history, integrations, parallel operation, rollback and acceptance evidence. |
Installation, upgrade and acceptance workflow
- Survey the openings, operating workflow, existing hardware, door construction, egress, fire interface, power, pathways and network before selecting products.
- Inventory exact platform, version, tenant or license owner, controllers, readers, credentials, firmware, integrations and administrator recovery.
- Confirm current official compatibility, licenses and documentation; build a model-specific bill of materials and division-of-responsibility plan.
- Install and configure network, power, controllers, readers, locks, sensors, roles, schedules, holidays, alerts, credentials and integrations.
- Test authorized, denied, forced, held, request-to-exit, fire-release, communication-loss, power-loss and recovery behavior at each affected opening.
- Deliver as-builts, device/version records, account and license ownership, administrator training, acceptance results and a preventive-maintenance plan.
LenelS2 installation, maintenance, service and support
We install, configure, upgrade and support eligible LenelS2 OnGuard, NetBox and Elements environments; program controllers and credentials; integrate supported systems; protect databases and ownership records; and provide field maintenance and repair.