Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized FLIR dealer and certified installer
We have been selling, installing, programming and servicing FLIR systems across North and South Carolina since 2018 — more than 8 years. Our scope covers FLIR thermal security cameras, perimeter and multispectral fire detection, United VMS and Nexus integration.
- Authorized FLIR dealer — we quote and supply genuine FLIR equipment, licensing and subscriptions.
- Certified FLIR installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing FLIR installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
North Carolina and South Carolina planning guide
FLIR
A defensible FLIR decision starts with the facility, the people operating the system and the evidence required at acceptance. This guide separates published product-family topics from the site-specific engineering decisions that determine whether the solution is appropriate.
Start with the decision, not the catalog
360 Technology Group evaluates FLIR as part of a complete video-surveillance and evidence-management system. The recommendation should follow a field-verified problem statement, not a presumption that every published feature belongs in the project.
Discovery documents the current equipment, affected users, desired workflows, required integrations, security and privacy expectations, project constraints and measurable acceptance criteria. That evidence creates a fair basis for comparing reuse, migration and replacement.
For Carolina facilities, the scope should also account for occupied work areas, weather exposure, lightning and surge conditions, local construction coordination, network readiness, service access and the owner’s long-term administration model.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
FLIR Multispectral, Fire Detection and Nexus Integration
Open the detailed product, design or implementation guide.
FLIR Thermal Security Cameras and Perimeter Detection
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
FLIR Authorized Dealer & Installers
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
FLIR Camerasn
Document who configures, tests, administers and supports this function after the project is accepted.
FLIR Commercial Systems
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
FLIR VMS Software
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
FLIR Cloud
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Who Should Use FLIR Security Cameras?
Connect this capability to a named user workflow and a testable result at the actual facility.
Image objective
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Recording architecture
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Network design
Connect this capability to a named user workflow and a testable result at the actual facility.
Analytics use
Compare retained equipment, migration effort, subscription impact and replacement options for this topic.
Privacy and evidence
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Lifecycle support
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for FLIR:
- Scene objectives for every camera, including identification detail, direction of travel and operating hours.
- Day, night, backlight, glare, weather, vibration, privacy and mounting conditions at each location.
- Retention period, recording mode, resolution, frame rate, failover and export requirements.
- PoE load, switching, uplinks, bandwidth, storage, remote access and network-security constraints.
- VMS, analytics, access control, alarm, intercom and third-party integration expectations.
- User permissions, evidence handling, health monitoring, software support and replacement planning.
Architecture and integration review
Image objective
Specify the event and visual detail the camera must capture instead of selecting resolution in isolation.
Recording architecture
Calculate storage, retention, failover and export needs for the complete camera count.
Network design
Validate PoE, bandwidth, segmentation, time services, remote access and monitoring with IT.
Analytics use
Connect each analytic to a response workflow and test it under representative site conditions.
Privacy and evidence
Document viewing rights, exports, retention, audit history and applicable organizational policy.
Lifecycle support
Track model status, firmware, VMS compatibility, licenses, warranties and replacement options.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how FLIR supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether FLIR deserves a detailed site and design review.
FLIR owner, administrator and buyer resources
Use these owner and buyer resources to connect product research with surveyed design, installation, software setup, commissioning, maintenance and support in North and South Carolina.
Official Teledyne FLIR software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.