Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Kantech dealer and certified installer
We have been selling, installing, programming and servicing Kantech systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Kantech EntraPass software, KT-1, KT-2, KT-4 and KT-400 controllers, ioSmart readers and credentials.
- Authorized Kantech dealer — we quote and supply genuine Kantech equipment, licensing and subscriptions.
- Certified Kantech installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Kantech installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Installation, service, maintenance and support
Kantech EntraPass: Download, Web, Go Mobile and Support Guide
EntraPass sites differ by edition, version, server components, gateways, controller generations and optional web or mobile access. Inventory the installed architecture and license before downloading an update or troubleshooting a remote client.
We install, configure, service, maintain and support Kantech products and software. Our work includes site surveys, system design, authorized product procurement, commissioning, training, troubleshooting, repair and lifecycle planning.
EntraPass software and administration: what owners and buyers should evaluate
EntraPass editions
Identify Special, Corporate, Global or other installed edition, version, workstations, gateways, redundancy, cardholder capacity and enabled options before comparing features or licenses.
EntraPass web and go
Define remote user roles, supported browsers/apps, server components, certificates, firewall/VPN, notifications, session security and recovery. Mobile access should not require exposing an unprotected server.
Database and upgrade
Record SQL/database location, scheduled backups, services, operators, registration, integrations and controller firmware. Stage supported intermediate versions and verify restore capability.
Scope the complete system
| Planning area | What to verify |
|---|---|
| Software baseline | Edition/version, registration, server/OS/database, gateways, workstations, services, add-ons, integrations and support entitlement. |
| Administration | Operators/roles, passwords and recovery, cardholders, schedules/holidays, levels, alarms, reports, partitions and audit retention. |
| Remote access | Web/mobile component, app/version, certificates, DNS, VPN/firewall, MFA where available, notifications and owner offboarding. |
| Recovery | Current database backup, configuration exports, license/registration records, installer credentials, spare server plan and tested restore. |
Installation, upgrade and acceptance workflow
- Survey every opening and document door construction, handing, egress, fire-rating, locking hardware, power, pathways, network and accessibility requirements.
- Inventory the exact software edition, licenses, controllers, readers, credentials, integrations and current firmware before proposing additions or migration.
- Build a model-specific bill of materials and coordinate electrical, network, life-safety and door-hardware responsibilities before installation.
- Configure roles, schedules, holidays, credential workflows, alarms, integrations, backups and administrator recovery using least-privilege practices.
- Commission authorized, denied, forced, held, request-to-exit, fire-release, network-loss and power-loss behavior at every affected opening.
- Deliver as-builts, device and version records, administrator training, warranty information and a preventive-maintenance plan.
Kantech installation, maintenance, service and support
We install, configure, upgrade and troubleshoot supported EntraPass servers, workstations, web/mobile components and databases; program controllers and credentials; integrate supported systems; and provide ongoing maintenance and support.