Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized SALTO dealer and certified installer
We have been selling, installing, programming and servicing SALTO systems across North and South Carolina since 2018 — more than 8 years. Our scope covers SALTO Space, SALTO KS cloud access and Homelok, electronic locks, cylinders, wall readers and controllers.
- Authorized SALTO dealer — we quote and supply genuine SALTO equipment, licensing and subscriptions.
- Certified SALTO installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing SALTO installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Installation, service, maintenance and support
SALTO Space, KS and Homelok: Software, Mobile Access and Support Guide
SALTO Space, SALTO KS and SALTO Homelok serve different operating models. Determine whether the facility needs on-premises smart access, cloud access for commercial sites, or a residential property platform before choosing locks, gateways, credentials and administration workflows.
We install, configure, service, maintain and support SALTO products and software. Our work includes site surveys, system design, authorized product procurement, commissioning, training, troubleshooting, repair and lifecycle planning.
Space, KS and Homelok platforms: what owners and buyers should evaluate
SALTO Space
On-premises access management using SALTO SVN/data-on-card concepts with supported online, wireless and standalone access points. Scope server/database, operator clients, encoders, gateways/nodes and update points.
SALTO KS
Cloud-based smart access for supported commercial use cases. Define site ownership, subscriptions, IQ/gateway placement, remote administration, mobile keys, integrations and offline behavior.
SALTO Homelok
Cloud smart-living platform for multifamily and residential operations. Coordinate property staff, residents, units, common areas, digital keys, turnover and property-system integrations.
Scope the complete system
| Planning area | What to verify |
|---|---|
| Administration | System owner, operator roles, MFA/recovery, sites, users, access groups, schedules, holidays and audit retention. |
| Mobile credentials | Supported JustIN or Digital Key workflow, invitation, phone compatibility, BLE/NFC/Wallet eligibility, revocation and fallback credentials. |
| Infrastructure | Space server/database or cloud tenant, encoders, gateways, nodes, RF coverage, IP network, firewall, time and backup power. |
| Updates and recovery | Official software area, license entitlement, backup, supported upgrade path, device firmware, rollback and acceptance testing. |
Installation, upgrade and acceptance workflow
- Survey every opening and document door construction, handing, egress, fire-rating, locking hardware, power, pathways, network and accessibility requirements.
- Inventory the exact software edition, licenses, controllers, readers, credentials, integrations and current firmware before proposing additions or migration.
- Build a model-specific bill of materials and coordinate electrical, network, life-safety and door-hardware responsibilities before installation.
- Configure roles, schedules, holidays, credential workflows, alarms, integrations, backups and administrator recovery using least-privilege practices.
- Commission authorized, denied, forced, held, request-to-exit, fire-release, network-loss and power-loss behavior at every affected opening.
- Deliver as-builts, device and version records, administrator training, warranty information and a preventive-maintenance plan.
SALTO installation, maintenance, service and support
We install and configure SALTO Space, KS and Homelok systems, enroll locks and credentials, commission gateways and online points, support mobile-access rollout, perform authorized updates and provide maintenance and repair.