Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Avigilon dealer and certified installer
We have been selling, installing, programming and servicing Avigilon systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Avigilon Alta cloud access control, Alta Video cameras, Unity Video and ACC, smart readers, mobile credentials and video intercom.
- Authorized Avigilon dealer — we quote and supply genuine Avigilon equipment, licensing and subscriptions.
- Certified Avigilon installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Avigilon installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Current platform and lifecycle guide
Avigilon Unity vs Alta, downloads, support and pricing
Unity is the on-premise-managed portfolio descended from ACC/ACM; Alta is the cloud-native portfolio descended from Ava/Openpath. Select by data, infrastructure, operations, migration and lifecycle requirements—not by assuming they are interchangeable tiers.
Architecture comparison
| Decision | Avigilon Unity | Avigilon Alta |
|---|---|---|
| Management model | On-premise-managed video/access with optional cloud-managed capabilities and services. | Cloud-native video/access management with edge devices/connectors and web/mobile operations. |
| Infrastructure | Servers/appliances, storage, databases, software releases, backups and local administration. | Subscriptions, supported cameras/controllers/connectors, internet/cloud dependencies and tenant ownership. |
| Lifecycle | Controlled software, server, camera firmware and database/license upgrades. | Cloud service and automatic/managed updates plus controlled edge-device and integration lifecycle. |
| Best-fit test | Local data/control, on-premise integration, dedicated IT and mission-specific retention/resiliency. | Remote management, distributed sites, mobile-first workflows and reduced on-site server footprint. |
Downloads and support
Unity Video
Use the official product’s Tech Docs & Firmware and support routes for current software editions, compatibility, installers, firmware and release guidance. Preserve server/configuration/license recovery before upgrades.
Alta Video and Access
Use Avigilon’s product documentation, release notes, system-status page and support community. Do not download packages or trust outage claims from third-party mirrors.
Pricing and migration scope
Avigilon directs buyers to request pricing. Compare software/subscription terms, retention, analytics, cameras, servers or connectors, controllers/readers, networking, identity/integration work, labor, training and support over the same evaluation period. A hardware-only comparison hides the largest architecture differences.
- Inventory ACC/Unity, ACM/Unity Access, Ava/Alta Video and Openpath/Alta Access assets using current names and legacy labels.
- Record cameras, firmware, licenses/subscriptions, retention, access openings, identities, integrations and evidence workflows.
- Define migration coexistence, export/retention obligations, rollback and end-user transition.
- Commission real alarms, search, export, mobile, access, outage and recovery workflows.
Avigilon reseller, installer and service capability
We design, furnish, install, configure, upgrade, maintain and support Avigilon Unity and Alta systems, including cameras, servers/storage, controllers, readers, mobile access and integrations.