Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Milestone dealer and certified installer
We have been selling, installing, programming and servicing Milestone systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Milestone XProtect VMS editions, recording servers, Husky IVO appliances, Smart Client, mobile and web clients.
- Authorized Milestone dealer — we quote and supply genuine Milestone equipment, licensing and subscriptions.
- Certified Milestone installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Milestone installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Buyer and architecture guide
Milestone VMS pricing, server, storage and installer scope
XProtect cost is a system calculation: edition, device licenses, extensions, support entitlement, compute, storage, cameras, network, installation, configuration, acceptance and long-term maintenance.
Budget categories
Software and lifecycle
Base edition, device licenses, extensions, Care, upgrade eligibility, mobile/remote architecture and integration licenses.
Compute and storage
Management/recording/failover roles, CPU/GPU/RAM, Windows/SQL, RAID, usable capacity, write endurance, retention and backup/export needs.
Field and operations
Cameras, mounts, cable/fiber, switches, UPS, installation, aim/focus, privacy masks, rules, health monitoring, training and service.
Storage sizing inputs
| Input | Why it changes cost |
|---|---|
| Camera count and codec | H.264/H.265 support, resolution, frame rate, scene complexity and configured bitrate drive ingest. |
| Recording policy | Continuous, motion/event and pre/post recording create different daily volumes and evidence behavior. |
| Retention and evidence locks | Retention days, legal holds, evidence locks and export workflows change usable capacity and governance. |
| Resilience | RAID, failover recording, redundant management, UPS and multi-site replication add capacity and infrastructure. |
| Client workload | Simultaneous live/playback streams, decoding, maps, analytics and Smart Wall affect server, network and workstation design. |
Installer acceptance evidence
- Verify each exact camera/firmware/driver entry in the Supported Device List and document device-license treatment.
- Benchmark recording-server ingest, database, storage write/read and network utilization with representative scenes.
- Test live, playback, alarm, rules, search, bookmark, evidence export and time synchronization.
- Exercise recording-server, storage, network, camera, identity and mobile-server failure/recovery paths as applicable.
- Deliver architecture, credentials custody, configuration backup, licenses, version inventory, training and maintenance schedule.
Milestone reseller, installer and support services
360 Technology Group supplies and installs Milestone solutions and supports upgrades, recording servers, storage, cameras, clients, permissions, integrations, preventive maintenance and repair.