Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized Verkada dealer and certified installer
We have been selling, installing, programming and servicing Verkada systems across North and South Carolina since 2018 — more than 8 years. Our scope covers Verkada cameras, access-control controllers and readers, intercoms, alarms, environmental sensors and Verkada Command administration.
- Authorized Verkada dealer — we quote and supply genuine Verkada equipment, licensing and subscriptions.
- Certified Verkada installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing Verkada installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
Budget and lifecycle planning
Verkada pricing, licenses, retention and installed cost
A useful budget separates hardware, cloud licenses, design, field installation, networking, retention, integrations, training and long-term support instead of quoting a misleading single price per camera or door.
The seven parts of a realistic Verkada budget
1. Hardware
Cameras, controllers, readers, intercoms, viewing stations, sensors, gateways, mounts and accessories are model-specific. Camera resolution and retention class, controller door capacity and credential technology change the bill of materials.
2. Cloud licenses
Many product families require a cloud license. Match the exact license, term, product count, retention and optional capability to the hardware. Include renewal timing and responsibility in the proposal.
3. Installation
Labor depends on pathways, height, lifts, conduit, firestopping, existing cable, door conditions, occupied-space scheduling and commissioning complexity.
4. Network and power
PoE budgets, switch capacity, VLANs, DHCP/DNS/NTP, firewall policy, internet resilience and UPS runtime can require work outside the device price.
5. Credentials and identity
Physical credentials, mobile NFC licenses, readers, directory integrations and badging workflows can materially change access-control cost.
6. Retention and bandwidth
Camera model, resolution, local retention class, optional cloud backup and export practices influence both cost and operational design.
7. Support and lifecycle
Include training, documentation, spare strategy, preventive maintenance, service response, license renewals and future expansion.
Questions a transparent quote should answer
| Area | Required decision | Acceptance evidence |
|---|---|---|
| Video | Camera model, field of view, retention, analytics and export needs | Day/night image, playback, search, export and outage recovery tests |
| Access | Door count, controller capacity, reader/credential type and lock interfaces | Authorized, denied, forced, held, schedule and life-safety tests |
| Intercom | Door station, receiver types, call routing, unlock and context cameras | End-to-end call, video, audio, transfer and release evidence |
| Licensing | Term, renewal date, ownership, product quantity and optional features | License schedule aligned to deployed serials and account |
| Network | PoE, segmentation, internet, firewall, UPS and remote support path | Health status, bandwidth, fail/recovery and monitoring results |
Why online hardware MSRP is not an installed-system price
The official catalog is useful for model comparison, but it cannot see the building. Two projects with the same device count can differ substantially because one has reusable cabling and suitable doors while the other needs pathways, door repair, power supplies, switch upgrades, lifts and after-hours work. A defensible quote follows a survey and an approved scope.
For multi-year comparison, calculate hardware, initial licenses, anticipated renewals, installation, network changes, support and expected expansion over the same analysis period. Compare that total with alternatives using equivalent retention, support and functionality rather than only the first-year invoice.
Request a scoped Verkada budget
Provide device and door counts, site drawings, desired retention, operating schedule, identity requirements, existing infrastructure and project timing. We can separate required work from options.
Official Verkada software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.