Authorized dealer · Certified installers · Charlotte, NC headquarters
Authorized dealer and certified installers — North and South Carolina
360 Technology Group is an authorized dealer and certified installer for the manufacturers we represent, and has been installing school and campus security cameras, classroom lockdown, visitor management and door access control across North and South Carolina since 2018 — more than 8 years.
- Authorized dealer — genuine equipment, licensing and manufacturer support entitlement.
- Certified installers — factory-trained technicians handle the cabling, mounting, power, programming and commissioning.
- Repair, service and takeover — we maintain, repair, upgrade and take over existing systems.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
School and campus security — North & South Carolina
School security systems for Carolina districts and private schools
School security is not a commercial system with a different logo on the quote. It is built around a small number of events that must work perfectly — a locked front door on a normal Tuesday, a lockdown that has to propagate in seconds, and an after-hours basketball game where half the building must be open and the other half sealed. 360 Technology Group installs and services access control, cameras, intercom and mass notification for K-12 schools, private schools, charter schools and college campuses across North and South Carolina.
Secure vestibule and visitor workflow
The front door is the whole system for most parents and inspectors. Video intercom at the exterior door, remote release from the front office, a vestibule that forces visitors through reception before reaching a classroom corridor, and visitor management that checks ID and prints a badge. The physical door sequence has to match the software workflow or the vestibule is decorative.
Lockdown and emergency override
One action — a button, a badge tap, a phone app, a call from the office — that locks every perimeter and classroom door it is supposed to lock and leaves alone the ones that must stay free for egress. It has to be testable during a drill without unlocking the building afterwards by accident, and it has to be reversible by a named person.
Fire alarm release — the detail that fails inspection
Electrified locks on egress doors must release on fire alarm and never impede free egress from the inside. This is where school access control most often fails inspection or, worse, passes inspection and then behaves wrongly in a real alarm. We coordinate the interface with the fire alarm contractor and test it as part of acceptance, in writing.
Classroom doors and existing hardware
Most Carolina schools have decades of mixed door hardware. Before anything is quoted we survey door and frame condition, handing, lock function, closers and whether the frame will even accept an electric strike. Retrofitting wireless locks onto a bad frame produces a door that fails in six months.
After-hours and community use
Gyms, auditoriums and fields get used by booster clubs, church groups and rec leagues. Schedules, temporary credentials and zone-by-zone unlock let a group into the gym corridor without opening the academic wing. Done properly this replaces the loaned key that never comes back.
Video retention and incident export
Districts commonly need 30 days or more, and need a named administrator able to export a clip for an SRO or a parent meeting without calling a vendor. We size retention against the real recording settings and train the people who will actually pull the footage.
Permissions: who can do what
School systems have more distinct roles than almost any other facility we work in, and getting them wrong is how a system quietly stops being used. A school resource officer needs live video and door control but not the ability to delete recordings. Front office staff need visitor management and remote unlock, not system configuration. The principal needs lockdown. District IT needs the platform. Custodial staff need scheduled access to specific areas at specific hours. We define these roles in writing during design and configure them at commissioning rather than handing over one administrator password.
Installing while school is in session
Most district work happens in phases around an occupied, supervised building. That shapes the schedule more than the technology does: work in corridors during class time or after dismissal, no open ceilings above students, background-checked technicians, no door left non-functional overnight, and cutovers scheduled so the building is never left without a working lock-up at the end of the day. Summer windows are short and get booked early — we plan district work months ahead.
Related: access control installation, security camera installation, intercom and entry systems, structured cabling.
Common questions
Can you add lockdown to the access control we already have?
Often yes, depending on the platform and whether the door hardware supports it. We check what the existing system can actually do before recommending replacement — adding a lockdown workflow to a capable existing system is far cheaper than starting over.
Do you work with district IT on network and cybersecurity requirements?
Yes. Cameras and controllers go on a segmented VLAN, default credentials are replaced, remote access follows the district policy, and we provide the device inventory and addressing for their records.
How long does a typical school project take?
It depends on door and camera counts and how much of the work has to happen outside school hours. We phase by wing or by building and give you a schedule tied to your calendar, including the drill and acceptance test dates.
Talk to us about your facility
Send us the school or district, the buildings involved and what prompted the project — an inspection finding, a failed door, a grant deadline or a new building. We will survey and come back with a phased scope.
Request a site survey Call 704-726-4254
Charlotte, NC headquarters · every city in North and South Carolina · 24/7 emergency service by on-call technicians.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
School Security Systems Installers
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
School Security Systems
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
School Security Cameras
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
School Alarm Systems
Treat this as a design checkpoint; the final selection depends on field conditions and supported releases.
School Access Control
Document who configures, tests, administers and supports this function after the project is accepted.
Operational priority
Connect this capability to a named user workflow and a testable result at the actual facility.
Site variation
Confirm which current models, editions, licenses and dependencies support this requirement before procurement.
Shared infrastructure
Review compatibility, capacity, infrastructure and lifecycle implications with the complete system design.
Phasing
Document who configures, tests, administers and supports this function after the project is accepted.
Governance
Document who configures, tests, administers and supports this function after the project is accepted.
Repeatable closeout
Document who configures, tests, administers and supports this function after the project is accepted.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for School:
- Business-critical workflows, operating hours, occupancy, public areas and after-hours use.
- Current network, cabling, video, access, alarm, audiovisual and software-system inventory.
- Guest, employee, contractor, device and operational traffic or permission boundaries.
- Multi-site standards, local exceptions, construction phasing and business-continuity constraints.
- Privacy, retention, safety, accessibility, cybersecurity and organizational policy requirements.
- Acceptance tests, training, documentation, monitoring and accountable lifecycle ownership.
Architecture and integration review
Operational priority
Rank the business processes and safety outcomes the project must protect.
Site variation
Separate portfolio standards from conditions that genuinely differ at each property.
Shared infrastructure
Coordinate cabling, network, identity, power and pathways across system disciplines.
Phasing
Plan work windows, temporary operation, cutover and communication around occupied facilities.
Governance
Assign access, evidence, accounts, updates, retention and change-control responsibilities.
Repeatable closeout
Use consistent testing, labels, drawings, training and support records across sites.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how School supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether School deserves a detailed site and design review.