Authorized dealer · Certified installers · Charlotte, NC headquarters
360 Technology Group is an authorized SALTO dealer and certified installer
We have been selling, installing, programming and servicing SALTO systems across North and South Carolina since 2018 — more than 8 years. Our scope covers SALTO Space, SALTO KS cloud access and Homelok, electronic locks, cylinders, wall readers and controllers.
- Authorized SALTO dealer — we quote and supply genuine SALTO equipment, licensing and subscriptions.
- Certified SALTO installers — our technicians install, wire, program, commission and document the system.
- Repair and takeover — we service, troubleshoot, expand and take over existing SALTO installations we did not originally install.
- 24/7 emergency service — on-call service technicians for emergency repairs, plus scheduled preventive maintenance.
We cover every city in North Carolina and South Carolina from our Charlotte headquarters. Request a quote or service call Call 704-726-4254
SALTO equipment we supply and install
SALTO’s strength is putting electronic access on doors that could never justify a wired reader — interior offices, storage, lockers and cylinders. We install and service the full range across the Carolinas.
XS4 One electronic lock
The workhorse. Replaces a mechanical lockset with a battery-powered credentialed opening — no cable to the door. Verify door thickness, backset and mortise function during survey.
XS4 Mini
Smaller-format lock for interior and lighter-duty openings where the full XS4 One is more hardware than the door needs.
Neo electronic cylinder
Swaps into the existing mechanical cylinder. The fastest way to bring a gate, cabinet, padlock or awkward opening onto the same credential as the front door.
XS4 Locker lock
Staff and amenity lockers on the same credential as the building. Common in schools, gyms, healthcare and manufacturing changing areas.
XS4 Com
Brings offline SALTO hardware online for real-time control and audit, so a lost credential can be killed immediately rather than at next update.
Platforms: SALTO KS cloud, SALTO Space on premise, and Homelok for multifamily residential. The platform choice determines how credentials are updated, which matters more day to day than the lock model does.
Product images are supplied by the manufacturer. 360 Technology Group is an authorized SALTO dealer and certified installer. Models, finishes and availability change — the proposal names the exact part numbers for your project.
North Carolina and South Carolina planning guide
SALTO Access Control Installation, Repair, Dealer, Reseller and Maintenance
Use this SALTO Access Control Installation, Repair, Dealer, Reseller and Maintenance guide to move the discussion beyond a feature list. Compatibility, infrastructure, administration, failure behavior, testing and lifecycle ownership should be settled before equipment or subscriptions are ordered.
Where SALTO earns its place — and where it does not
SALTO exists to solve one problem well: putting credentialed access on a door that could never justify running cable to it. An interior office, a stock room, a locker bank, a gate padlock, a cylinder in a listed building — these are openings where a wired reader, a power supply and a home run back to the closet cost more than the door is worth protecting. A battery-powered SALTO lock or cylinder does the same job with no cable at all.
That advantage sets the real decision, and it is not which lock model to buy. It is how credentials get updated. On SALTO Space and offline hardware, rights are carried on the credential and refreshed when a user touches an updater or a wall reader — which means a revoked card can stay valid until it is next updated. SALTO KS puts the hardware online so a credential dies the moment you kill it. Homelok targets multifamily residential. Choosing between them is a decision about how fast you need to be able to lock someone out, and it drives cost more than the hardware does.
Before we quote a SALTO job we survey the openings themselves: door thickness, backset, mortise or cylindrical function, handing, existing hardware condition and whether the frame will hold what we are about to hang on it. Battery life is a maintenance commitment, not a spec — we tell you the realistic replacement interval for your door traffic, and who is going to do it.
Detailed product and planning guides
Each card below opens a published guide with deeper product-family, design or implementation information.
SALTO Electronic Locks, Cylinders, Readers and Controllers
Open the detailed product, design or implementation guide.
SALTO Products Guide: Software, Locks, Cylinders, Readers, Credentials and Controllers
Open the detailed product, design or implementation guide.
SALTO Homelok for Multifamily Residential
Open the detailed product, design or implementation guide.
SALTO KS Cloud Access Control
Open the detailed product, design or implementation guide.
SALTO Space On-Premise Smart Access
Open the detailed product, design or implementation guide.
Capabilities and selection checkpoints
The cards in this section summarize information to evaluate; they are not separate pages. Availability and compatibility can change, so final models and releases must be confirmed against current manufacturer resources.
SALTO services we provide
Supply, survey, installation, credential and platform setup, staff training, battery and hardware maintenance, repair, and takeover of SALTO systems installed by someone else.
SALTO installation for commercial buildings, multifamily, campuses, healthcare, hospitality and workspace environments
Offices, multifamily, campuses, healthcare, hospitality and mixed-use. Each building type changes the credential policy more than the hardware: a hospital cares about drug-room audit trails, a student residence cares about turnover, a hotel cares about guest expiry.
Repair of SALTO locks, readers, controllers, credentials, intercoms and supporting hardware
Common failures are mechanical, not electronic — a lock fighting a dropped or racked door, a strike misaligned after a frame settles, or batteries drained early by a door that never fully closes. We fix the cause, not just the symptom, or you will see us again in six months.
Dealer and reseller support for SALTO software, devices and system expansion
We supply genuine SALTO hardware, software and credentials with valid licensing and a manufacturer support path, and we quote expansions against your existing site so new openings join the system you already run.
Maintenance and takeover service for existing SALTO systems
We adopt SALTO sites we did not install. That starts with an audit: firmware and software versions, who holds the administrator account, whether the credential update policy still matches how the building is used, and which openings are overdue for batteries.
Software support for Salto Space, Salto KS and Salto Homelok
Built for multifamily: resident turnover, amenity scheduling and remote management without a truck roll per move-out. Worth comparing against KS on a per-unit basis before deciding.
Credential, mobile key and digital access rollout support
A rollout is a people problem. We plan enrollment, the fallback for staff whose phones will not cooperate, the revocation route on the day someone leaves, and who on your team owns the process afterwards.
SALTO smart access platforms
Space for on-premise control, KS for cloud, Homelok for multifamily residential. We will model the five-year cost of each against your door count and turnover rate before recommending one.
Salto Space
On-premise. You own the server, the database and the update path. The right answer where policy forbids cloud door control, or where a site has to keep working with no internet at all.
Salto Space access methods and integrations
Cards, fobs, mobile keys and PIN, plus integration with identity and property systems. Every integration needs its supported version confirmed before procurement — not after the hardware is on site.
Salto hardware ecosystem
Escutcheons, mortise and cylindrical locks, electronic cylinders, wall readers, locker locks, updaters and controllers. Almost every retrofit uses more than one form factor, because real buildings do not have one kind of door.
Salto Homelok
Built for multifamily: resident turnover, amenity scheduling and remote management without a truck roll per move-out. Worth comparing against KS on a per-unit basis before deciding.
Evidence to collect before design
A useful survey and stakeholder review should produce the following project evidence for SALTO Access Control Installation, Repair, Dealer, Reseller and Maintenance:
- Door and frame survey, existing lock function, handing, egress behavior and accessibility conditions.
- Credential population, visitor flow, schedules, exception handling and administrator responsibilities.
- Controller, reader, lock, request-to-exit, door-position and power requirements for every opening.
- Fire-alarm, elevator, video, intrusion, directory and identity-system integration boundaries.
- Network segmentation, cloud connectivity, offline behavior, battery runtime and cybersecurity standards.
- Licensing, mobile-credential policy, spare capacity, migration sequence and long-term support ownership.
Architecture and integration review
Opening compatibility
Match the proposed hardware to the actual door, frame, latch, traffic pattern and required free egress.
Identity workflow
Define enrollment, approval, revocation, visitor access and audit responsibilities before configuration.
Failure behavior
Record what must happen during network, cloud, controller, power and fire-alarm events.
Integration boundary
Name the systems exchanging identities, alarms, video, elevator commands or property data.
Administration model
Decide who owns accounts, roles, schedules, reports, backups, updates and after-hours support.
Migration path
Plan retained doors, phased cutover, credential transition and rollback without weakening security.
Compare proposals on the same evidence
Product names and device counts do not make competing proposals equivalent. Ask each bidder to identify assumptions, exclusions, supported versions, owner responsibilities and the proof that will be delivered at acceptance.
| Comparison area | Evidence a complete proposal should provide |
|---|---|
| Fit for the operating need | A written explanation of how SALTO Access Control Installation, Repair, Dealer, Reseller and Maintenance supports the required users, events and workflows. |
| Compatibility | A supported-parts, software, license and integration matrix tied to the proposed architecture. |
| Infrastructure | Documented power, network, pathways, environmental and owner-furnished dependencies. |
| Acceptance | Named tests, expected results, exception handling and responsibility for correcting deficiencies. |
| Lifecycle | Current support status, update approach, warranty, subscriptions, spares and replacement planning. |
Deployment and acceptance sequence
- Discovery: agree on users, operating outcomes, retained systems, constraints and acceptance criteria.
- Field validation: verify dimensions, infrastructure, environmental conditions, pathways, power, network and integration points.
- Documented design: name the architecture, supported components, licenses, responsibilities, assumptions and change process.
- Staging and implementation: prepare configuration, backups, labels and test scripts before controlled field deployment.
- Operational acceptance: exercise normal use, exceptions, outages and recovery; then deliver training and system records.
Software, firmware and lifecycle responsibility
Record the installed model, hardware revision, software or firmware release, license or subscription, warranty and administrator ownership at handoff. Those details make later troubleshooting and upgrade planning materially safer.
Downloads, release notes, advisories and manuals should come from the manufacturer’s official portal. 360 Technology Group links to official resources and does not host firmware files locally. Some portals require an authorized customer, dealer or support entitlement.
Before any update, confirm the exact model and region, prerequisites, supported intermediate releases, backup, maintenance window, integration compatibility, rollback limits and post-update test plan. Cloud-managed products may control release timing differently from locally managed systems.
Build a project-specific comparison
Share the facility type, Carolina location, existing platform, approximate device count, operating problem, required integrations and target schedule. 360 Technology Group can use that context to determine whether SALTO Access Control Installation, Repair, Dealer, Reseller and Maintenance deserves a detailed site and design review.
SALTO owner, administrator and buyer resources
Use these owner and buyer resources to connect product research with surveyed design, installation, software setup, commissioning, maintenance and support in North and South Carolina.
Official SALTO software, firmware and support
Use these manufacturer-owned portals for current downloads, release notes, manuals, advisories and technical resources. 360 Technology Group links to official sources and does not copy or host firmware files.
Update carefully: confirm the exact model, region, hardware revision, installed version, prerequisites, required intermediate releases, support entitlement, integrations, backup, maintenance window, rollback limitations and post-update tests. The wrong package or sequence can interrupt service or prevent a downgrade.
Some portals require a customer, dealer, certified-technician or active-support login. Cloud-managed products may update automatically and may not offer a public firmware file.